Privacy Policy

Last updated: September 19, 2026

At Woodloom, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

When you place an order or contact us, we may collect the following information:

Full name
Phone number / WhatsApp number
Email address
Shipping and billing address
Order details and payment preferences (e.g., Cash on Delivery)

2. How We Use Your Information

We use the information you provide to:

Process and deliver your orders
Communicate with you about your order status
Respond to your inquiries and provide customer support
Improve our products, services, and website experience
Send occasional updates or promotional offers (only if you opt in)

3. How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Your data is only shared with trusted parties (such as our delivery partners) when necessary to fulfill your order.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. Information may only be shared with:

Courier and delivery services, to process and deliver your order
Payment processors, if applicable
Legal authorities, if required by law

5. Cookies

Our website may use cookies to enhance your browsing experience, understand site usage, and improve our services. You can choose to disable cookies through your browser settings at any time.

6. Your Rights

You have the right to:

Request access to the personal information we hold about you
Request correction or deletion of your information
Opt out of promotional communications at any time

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please reach out to us:

📱 WhatsApp: 0334-6500737
📧 Email: info@naqshcrafts.com